SHIPPING & SUPPORT
Payment
We accept payments via PayPal. You can pay using your PayPal account or Visa / Master / American Express / Discover cards. (We will cover PayPal fees for orders above THB5,000)
Shopping Cart
Using our shopping cart system is the fastest, easiest and safest way to order. Simply click on the “add to cart” button placed next to each item’s price to add your selected items to your cart. When you have finished your selection and wish to check out, just click the “show cart” button then click the “check out” button and enter your details (name, address, shipping method, etc.) in the form provided. When you have finished the check out form, you will be automatically re-directed onto www.paypal.com to process your payment. It’s fast, easy and 100% safe!
Postage
When you click the buy button, the shopping cart will automatically calculate the cost of your postage and the total, but you must select the country and post code that you want the items to be sent to. As you add products to your shopping cart, the postage and packing will automatically recalculate. Postage is calculated by the actual weight of the products in your shopping basket.
Shipping
In Thailand – We offer 2 flat rate delivery : Registered Mail (2-5 working days) at 80thb & EMS service (1-2 working days) at 120thb. Also Store pick up is Free of charge.
International (Worldwide) – From past experience, we currently only offer DHL international delivery as any potential savings from using ThaiPost are negligible and more than offset by the comparable reliability of DHL international. (DHL service normally takes 2-5 working days to delivered the order)
INTERNATIONAL BUYERS – PLEASE NOTE:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility. Please check with your country’s customs office to determine what these additional costs will be prior to buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. We do not declare value lower than the item’s price or mark parcel as “Gift” either. We declare value as per each item’s actual selling price with the original shipping cost. All packages are marked as “Commercial”. Buyers have responsibilities for all duties, taxes and shipping cost to and from Thailand in case they refuse to receive package at delivery.
Email
We also accept email orders when you are unable or do not wish to use the shopping cart or want the package to be send by ThaiPost (we do not guarantee the safely of the package with ThaiPost, so there won’t be any refund if the package got lost or damage) – Just email us to order at webstore@zudrangmarecords.com
Vintage Poster
There maybe some extra shipping costs when the order is combined with vintage poster & other product type, as we have to pack it in a separate tube packaging to ensure the safety of the vintage poster’s condition (as it can’t be folded). We will email you directly to inform you of the additional shipping costs. Also if you interested in just ordering the vintage poster, you can also email us directly at webstore@zudrangmarecords.com for an alternative shipping option.
Grading
All images and sound clips on the website are taken from the actual items being sold.
New 1st hand items are grading as ‘NEW’ = Mint (M) – Absolutely perfect in every way. Certainly never been played, possibly even still sealed.
Used 2nd hand items :
Mint (M) – Flawless. No needle has ever touched this record or the record is still sealed in its sleeve.
Sleeve is also perfect in every way, or still sealed.
Near Mint (NM) – The record has hardly been played and spent most of its time on the shelf. The vinyl looks glossy with no marks and the whole package is complete.
Sleeve is almost as new with only very slight signs of wear acceptable.
Excellent (EX) – Except for a couple minor things, this would be Near Mint, toward the high end of the grade (VG+)
A few signs of it being played but no background crackle.
Very Good Plus (VG+) – A few signs of it being played is fine, but nothing that really compromises the record visually or audibly. A few visible, non-audible marks, a little background crackle.
Sleeve is clean but may have small writing or marks and will show some wear. Might has some light ring-wear, discoloration or staining, wear along the seams, and/or minor splits or tears (nothing over 1 inch), or indentations in the sleeve. Corners can have creases or fraying and bumps, and spine may have wear.
Very Good (VG) – Record has been enjoyed but is still usable. Light pops and cracks, light visible marks/lines/scratches. You can still very much enjoy the record.
Sleeve is worn and used. With seam splits or tape along seams. Can have some more ring-wear, but the artwork is still nice and visible. Some more staining or discoloration and there may be larger writing, labels, or marks. Corners may have damage or creases and there may be scratches or gouges that otherwise damage the artwork. Might have light water damage.
Good (G+) – the record can be played through without skipping but it plays with obvious noise.
Sleeve has serious ring-wear, lots of writing, obvious damage due to tape or stickers being peeled, or significant water damage. Seams are fully split. Artwork of sleeve is no longer nice to look at.
Poor (P) / Fair (F) Plays with loud pops, has skips and a lot of visible groove wear / The record is cracked, has a bad warp and has deep scratches.
Sleeve
Please Note : The order may be canceled since some products are sold at our physical store or another platforms as well.
Thank you for your understanding.
Happy digging!